>Several weeks ago I was watching T.V. when I happend to look over at my wife. The look on her face spoke volumes that only a husband of 10 years can read. The “look” said this: “I’ve just been talking to you and you haven’t heard a word I’ve been saying.” I proceeded to stop everything and give her my full, undivided attention.
It was a good reminder that there is a huge difference between hearing and listening. Hearing means that you are hearing the audible tones coming out of someones mouth. Listening means you are proactively giving attention to grasp the content that another person is sharing. Are you a hearer or a listener? Hearers act like they’re listening when really they are placating. Hearers mentally prepare their response while the other person is talking. Listeners allow the other person to fully share and then think about their response. Listeners stay present in the moment and ask follow up questions to show that they are following along. Bottomline: Your relationships (personal and business) will only go as far as your ability to listen.
Testing 1, 2, 3,